Privacy Policy

1. GENERAL

For Inpro Analytics OG (“we” or “us”), as the controller responsible for processing personal data within the meaning of the EU General Data Protection Regulation (GDPR), the protection of your personal data is of utmost importance. When processing personal data, we therefore comply with all requirements of the EU General Data Protection Regulation (GDPR), the Data Protection Act (DSG), and other national and European legal regulations, and strive for the greatest possible transparency. With regard to data security, we take appropriate technical and organizational measures to ensure that your personal data is secure with us.

We process personal data in accordance with the principles of lawfulness, fairness, transparency, accuracy, purpose limitation, data minimization, storage limitation and integrity as well as confidentiality.

Please read this privacy policy carefully. You can contact us at any time if you have any questions or require further information. Our contact details can be found under point 2.

We would also like to point out that various data transmission methods, such as sending unencrypted emails, do not offer comprehensive protection against access by third parties.

2. RESPONSIBLE PARTY

Inpro Analytics GmbH

Reininghausstraße 13

8020 Graz

office@inpro-analytics.at

3. RECEIVER

Depending on the specific processing activity, it may be necessary to forward your personal data to standard industry service providers such as postal service providers, lawyers, tax advisors, auditors, payment service providers, or other third parties. Given that some of these service providers are engaged on a project-specific basis, it is not currently possible to provide a precise list of these providers.

Depending on the purpose of the processing, we may transfer your personal data to processors commissioned by us, provided this is necessary to fulfill the respective task. We ensure that our processors comply with data protection regulations. Furthermore, agreements have been concluded with these processors to guarantee that personal data is processed confidentially and carefully.

We forward your personal data to the following recipients (AV: Data Processor; V: Controller; GV: Joint Controller; AB: Adequacy Decision of the EU Commission):

4. PROCESSING OF YOUR PERSONAL DATA

Below we describe how we process your personal data.

4.1. Categories of personal data

Depending on the contract or purpose, the following categories of personal data may be processed:

a) Personal details: Name/company/other business name, address, telephone number, email address, date of birth, etc.

b) Log files: IP address, operating system, referrer URL, entry and exit page, browser type, browser version, country, date and time of server request, mail data (sender/recipient IP address, date and time of mail, mail server, etc.), etc.

c) Payment details: Bank and credit card details, transfer information, etc.

d) Appointment details: Date and time of the (desired) appointment, location, title of the appointment, etc.

4.2. Guests of our website

When you visit our website, we will process your personal data.

a) Processing of personal data

Log files

b) Purpose of data processing

We process your personal data to ensure stable website operation, to identify, analyze, and resolve problems, and to prevent attacks on our website. This allows us to operate our website properly, stably, and securely, and to improve and further develop our online presence.

c) Legal basis for data processing

Data processing is based on our legitimate interest. We have a legitimate interest in ensuring that our website can be operated properly and securely. On the one hand, we want to protect our website visitors, and on the other hand, we want to deliver our website content appropriately to our website visitors. This data will not be combined with other data sources. To achieve these goals, we use external service providers.

d) Recipient

Your data will be transmitted to recipient LfdNr 1.

Please do not visit our website if you do not want us to process your data.

4.3. Contacting and communicating

When you contact or communicate with us via email, contact form, messenger or in any other way, we process your personal data as follows:

a) Processing of personal data

Personal details, log files and other personal data disclosed to us

b) Purpose of data processing

When you contact us or communicate with us, the personal data you provide will be processed by us for the purpose of handling your request and in case of follow-up questions.

c) Legal basis for data processing

The lawfulness of data processing is based on Article 6(1)(b) GDPR; this means that the processing of personal data is necessary for the performance of pre-contractual measures or for the fulfillment of a contract, based on your inquiry. In other cases, we process your personal data in accordance with Article 6(1)(f) GDPR; this means that the processing of personal data is based on our legitimate interest in processing your inquiry. It is important to us to process the requests submitted to us and to ensure fast and secure communication.

d) Recipient

Your data will be transmitted to recipient LfdNr 1.

If you do not want us to process your personal data, we cannot process your request.

4.4. Business partners and customers

We process your personal data, if you are our (future) business partner or customer, as follows:

a) Processing of personal data

Personal details, log files, payment data or data relating to (i) the delivery of goods, (ii) the provision of services and/or (iii) other contracts.

b) Purpose of data processing

The personal data is processed in order to (i) be able to process or fulfill the respective contract with you, in particular to process the payment or to assert our claims arising from or in connection with the respective contract, (ii) be able to conclude new contracts and/or (iii) be able to maintain existing contracts.

Furthermore, we may use your personal data for direct marketing purposes, i.e., to send you information about our products, services, company and promotions.

Furthermore, we process your personal data within the scope of the company's management (e.g. accounting, controlling).

c) Legal basis for data processing

The lawfulness of processing personal data is based on Article 6(1)(b) GDPR; this means that the processing of personal data is necessary for the performance of a contract, for taking steps prior to entering into a contract, and/or for maintaining the contract. Furthermore, we are also legally obligated to process your personal data (e.g., for reporting suspected money laundering).

Furthermore, we have a legitimate interest in processing your data to conduct proper and efficient business operations, to implement various process and management optimizations, and to offer you our products and services. We also have a legitimate interest in processing your personal data for direct marketing purposes, in order to send you relevant offers and to inform you about new products and services as well as about our company.

In some cases, we will send you direct marketing based on your consent.

Within the scope of our business relationship, you are only obligated to provide personal data that is necessary for establishing, executing, and terminating a business relationship, or that we are legally required to collect. Without this personal data, we will generally have to refuse to enter into a contract, or we may no longer be able to fulfill an existing contract, or we may have to terminate the contract.

4.5. Fanpage in general

We maintain a so-called "fan page" on various social media platforms. By clicking on the respective link, you will be redirected to our "fan page" on the corresponding social media platform.

a) Processing of personal data

We process all messages, likes, photos, content and other interactions that you submit, share, otherwise add or place on our social media pages, as well as your log files.

b) Purpose of data processing

The purpose of this processing is to increase our online presence on various social media channels and to provide you with information about our company, products, and services. Insofar as the processing of personal data occurs within the context of communication between us and you, it serves to process customer feedback on our products and services and to improve our offerings. Furthermore, we would like to learn more about our customers' opinions and their interactions with our products and services in order to better address customer needs, provide optimal customer support, and offer you the opportunity to exchange information with other people regarding our company. In this context, we may process your personal data that you have published on social media in connection with us.

c) Legal basis for data processing

The lawfulness of data processing is based on our legitimate interest in data processing (Art. 6 para. 1 lit. f GDPR) in order to enhance our website presence, convey information to potential customers and achieve the aforementioned purpose, as well as for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR). Furthermore, we process your personal data based on your consent.

4.5.2. Joint responsibility with LinkedIn

a) Name and contact information

LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

b) Privacy Policy

https://de.linkedin.com/legal/privacy-policy

c) Information on joint responsibility

LinkedIn and we are joint controllers of your personal data used in connection with the fan page. You can find the relevant agreement at [link to agreement].

https://legal.linkedin.com/pages-joint-controller-addendum

d) Recipient

LinkedIn is also a recipient of your personal data.

4.6. Fonts

We use third-party fonts on our website (see recipients under lit d)).

a) Processing of personal data

Log files

b) Purpose of data processing

The purpose of this processing is to ensure a consistent display of the website's text. Third-party fonts are used for this purpose to give our website a unique design.

c) Legal basis for data processing

We have a legitimate interest (Art. 6 para. 1 lit. f GDPR) in ensuring that our website has a uniform and consistent presentation and that users are offered a visually appealing web presence.

The lawfulness of the data processing is based on your consent, which you gave in the consent manager.

d) Recipient

Your data will be transmitted to recipient LfdNr 3.

Please do not visit our website if you do not want us to process your data.

4.7. Google Maps

We use Google Maps on our website.

a) Processing of personal data

Log files

b) Purpose of data processing

The purpose of the processing is to make certain locations (e.g. our location) visible on a map to ensure easier location.

c) Legal basis for data processing

We have a legitimate interest (Art. 6 para. 1 lit. f GDPR) in ensuring that the respective locations shown are easily findable for users.

The lawfulness of the data processing is based on your consent, which you gave in the consent manager.

d) Recipient

Your data will be transmitted to recipient LfdNr 3.

Please do not visit our website if you do not want us to process your data.

5. PROCESSING OF SPECIAL CATEGORIES OF DATA

No special categories of personal data are processed.

6. COOKIES

6.1. General

When you use our website https://www.inpro-analytics.at/, we use cookies and similar technologies (e.g., pixel tags). A cookie is a small text file that is downloaded and stored on your device's hard drive via your browser. Cookies help us to ensure the correct functioning of our website, expand its functionality, optimize its features, and make our website more user-friendly. Cookies can also be used to collect statistical data and for marketing purposes.

Cookies, with the exception of essential and certain functional cookies (see also section 6.2), can be enabled and disabled via the consent manager on our website. Disabling cookies may limit the functionality of our website.

Further information is available in the Consent Manager.

6.2. Types of Cookies

The least privacy-intrusive type of cookie is the essential cookie (also called necessary cookie). Essential cookies are technically necessary for the operation of, or for visiting, our website. We use these cookies without the user's consent in accordance with Section 165 Paragraph 3 of the Austrian Telecommunications Act 2021 (TKG 2021). Essential cookies cannot be deactivated.

There are also functional cookies (sometimes called convenience cookies). These cookies allow a website to "remember" the options a user has selected (including saved user IDs, consents given, or languages chosen), as well as other personalization options selected while browsing. Functional cookies, which are necessary for services you request, are set without your consent in accordance with Section 165 Paragraph 3 of the Austrian Telecommunications Act 2021 (TKG 2021). Necessary functional cookies cannot be deactivated. These are primarily cookies related to a digital shopping cart.

In addition, there are also analytics and performance cookies used to monitor and improve a website's features and services. These can detect problems with website usage, facilitate online surveys, track visitor numbers, and provide analytics metrics.

Session cookies are only stored for the duration of the respective session. Persistent cookies remain stored permanently or for the specified storage period.

First-party cookies are set by us, while third-party cookies are set by third-party providers.

Detailed information can be found in the consent manager on our website.

6.3. Legal basis

Cookies, with the exception of essential cookies and necessary functional cookies (see also section 6.2), are set based on the user's consent. This consent can be withdrawn at any time without giving reasons. The withdrawal of your consent does not affect the lawfulness of data processing carried out based on your consent before its withdrawal.

You can revoke your consent to the processing of your personal data in connection with the storage of cookies, in particular by deleting the cookies, which can be done in your browser settings, or by revoking your consent in our consent manager.

7. DATA TRANSFER TO A THIRD COUNTRY

Data transfers to a third country are permitted under the GDPR, provided that the third country in question has an adequate level of data protection (safe third country).

The European Commission has issued adequacy decisions for several third countries, certifying an adequate level of data protection. An overview can be found at https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en

Data will only be transferred to third countries for which a corresponding adequacy decision exists.

8. DATA STORAGE

Unless you are notified of a different storage period, we process, in particular store, your personal data for as long as this is necessary to achieve the respective purpose (e.g. contract fulfillment, processing your request, etc.).

However, we will not delete your personal data even if we are legally obligated to retain it, for example, under company or tax law regulations. Furthermore, we will continue to retain your personal data as long as you can assert claims against us. In this regard, we will retain the personal data necessary for defending against such claims. The statutory limitation periods under the Austrian Civil Code (ABGB) are generally between three and thirty years.

9. CONFIDENTIALITY

All our employees were bound to secrecy regarding information entrusted to them or learned by them in the course of their work, even after the termination of their employment.

10. DATA SECURITY

Data security is of utmost importance to us. We have implemented all necessary technical and organizational measures in accordance with Article 32 of the GDPR to ensure the security of data processing and to process personal data in such a way that it is protected against loss, destruction, access, alteration, or dissemination by unauthorized persons. Our IT infrastructure meets current security requirements and is regularly audited.

Our website uses the industry standard SSL (Secure Sockets Layer) for encryption. This ensures the confidentiality of your personal data transmitted over the internet. You can recognize whether an encrypted connection is taking place by the closed padlock symbol in your browser's address bar.

Databases or records containing personal data can be compromised accidentally or through unauthorized access. As soon as we become aware of a data breach, we notify all affected individuals whose personal data may have been compromised. The notification includes a description of the measures being taken to address any damage resulting from the data breach. Notification is sent as soon as possible after the breach is discovered.

11. PROTECTION OF THE RIGHTS OF DATA SUBJECTS / CONTACT

You are generally entitled to the following rights:

• Information pursuant to Article 15 GDPR

• Rectification pursuant to Article 16 GDPR

• Erasure in accordance with Article 17 GDPR

• Restriction pursuant to Article 18 GDPR

• Data portability pursuant to Article 20 GDPR

• Objection pursuant to Article 21 GDPR

If your personal data is processed based on your consent, you have the right to withdraw this consent at any time with immediate effect. The lawfulness of the processing of your personal data up to the point of withdrawal remains unaffected.

Should you have any questions regarding the processing of your personal data, wish to object to the processing of your personal data, revoke any consent you have given, feel that your data protection rights have been violated, or wish to exercise any other right to which you are entitled, please contact us.

Furthermore, you have the right to lodge a complaint with the supervisory authority:

Austrian Data Protection Authority,

Barichgasse 40-42, 1030 Vienna,

Email: dsb@dsb.gv.at .

Valid since January 1, 2023

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